I would like to thank Indigo for helping me and my boyfriend purchase our first house. Everyone was always willing to help no matter how small or silly my questions were. Julie was a massive help as she explained everything in simple terms as we had never done this before. She was always keeping us updated on the sale and we were very glad to have her support. We are happily settled in our new house now, thanks again!
Overall we would definitely recommend Indigo to anyone looking to sell or purchase a property. Evidence of this is my sister is currently selling and purchasing a property with Indigo!
I initially used Indigo 13 years ago when I sold my house in Bushmead, which then prompted us to request a valuation this time round. We met Rob and were both very impressed with his approach, he was clearly knowledgeable but what was more noticeable was his non pushy manner. Unfortunately this is not a trait of most Estate agents, so it was a welcoming change. We firstly want to thank Rob, for all his support and guidance, due to the relationship he developed with our sellers it then made our purchase possible. We do believe that with his efforts in this process it gave us the opportunity to sell our property and safe guard our purchase.
Secondly, I would like to thank Stephen Taylor, he worked extremely hard to secure our sale and his friendly personable nature made it a pleasure.
Finally and most importantly I would like to thank Julie Osbourne. Julie worked extremely hard throughout the entire process. Her attention to detail is second to none, I had every confidence at all times and that was because I knew I could trust that Julie had complete control on all matters at hand. Julie would contact me on a weekly basis just to keep me fully aware of the situation and more frequently if required. She ensured the process run seamlessly and without her involvement I do not believe that matters would have run as smoothly as they did. Her negotiation skills are second to none. In addition, I want to thank Julie for keeping me sane during this process. Julie always gave her full attention and nothing was too much. It felt more like I was talking to a friend and that is definitely what got me through this. Julie is a credit to Indigo!
We are very happy in our new home and have no intention of moving for many years to come, but if we ever do, we will have no hesitation in contacting Indigo again.
We chose to use Indigo as I had previously bought my property through them and found the team helpful, professional and friendly and they helped to make my first ever property purchase an easier one. So naturally I wanted to use Indigo when it came to this time around as I knew what to expect in terms of service and trusted you would do a good job. My partner and I have found Jack and Julie to be extremely helpful, friendly and a pleasure to deal with. Jack was great in terms of understanding exactly what we were looking for and showing us properties that suited our criteria, as well as being honest and genuine with us throughout which was much appreciated. Julie in particular has gone above and beyond for us in the after sale process and we can’t thank her enough for her time and effort which helped to ease the pressure from us and also ensured we achieved the end result we wanted. It felt like we were a valued customer and actually working together as opposed to being another number on the books. Thank you so much again!
Throughout our house buying experience, Tom, Jessica and Julie were faultlessly professional, showing great patience while we completed our surveys and searches, and exhibiting an impressive degree of proactive attention to detail with regular phone calls to check how we were getting on. In our experience the sales team were fantastic. We’ll definitely be using Indigo again.
Over the years I have had many dealings with different firms of estate agents and have been used to shabby customer service which led me to conclude that this was the norm across the board. What a refreshing change it was to be treated with value. First class service. Thanks and best wishes to all the staff at Barton Road.
Having struggled with other Estate Agents in Luton we were glad we came across Indigo. Once we’d explained to Jessica what we required with our tick list, she found us amazing properties. We didn’t think it was possible but Jessica managed to find us our dream home with all boxes ticked, she always went the extra mile to make sure we’d be happy with our final home. The after sale support from Julie Osborn was also off the scale, chasing down lawyers and opposite estate agents alike and if hearing anything fore we did, keeping us always updated, we’re ever so happy we came across Indigo when we did and received such incredible support from them with Robert Perring also pitching in. An incredible team for which we are forever grateful.
I would like to thank Robert and the team for all your help from start to finish. Julie you were so helpful when we were getting no feedback from the other agents in the chain and did appreciate all the chasing around you had to do.
From the outset we were extremely impressed with the high level of service given, right through from the initial point of engagement all the way through to the completion of our sale. We have no hesitation in recommending Indigo to friends and relatives. Big thank you to Robert, Tom, Jessica, Terry and Julie.
Firstly a big thank you to the Barton Road Office. Great team showing attention to detail with great professionalism throughout the sale of our home. Jessica, a very intuitive agent one to have on your side when dealing with potential buyers and Julie a member of the team who kept everything on track after the sale. Both great assets to the Barton Road Team for the complete selling process from start to finish. Highly recommended. Thanks Guys.